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Moving retail IoT strategies from concept to reality to drive sales, engagement, efficiency and competitive advantage


Speaker:


Ben Farrell MBE
Head of Central Operations and Transport
John Lewis


In February 2014 Ben took up his current role as Head of Central Operations and Transport for John Lewis. He has a wide and varied array of responsibilities across John Lewis’ daily and future operations and loves the fast pace and challenges of the job! He joined the John Lewis Partnership as Group Head of Operational Risk Management in 2011 and was responsible for developing the John Lewis Partnership’s resilience and awareness of future risks to successful trading.

Commissioned into the Irish Guards, Ben Farrell held commands during the invasion of Iraq, in Kosovo, Macedonia, Bosnia, Northern Ireland and Afghanistan. ​ He was awarded an MBE for his service in Kosovo.   ​

​He commanded The Irish Guards between 2008-2010.  He then held a variety of strategy roles in the Ministry of Defence for a number of years and led the team responsible for the day to day running of the British military operation in Iraq for two and a half years.  He has a Master's degree from Cranfield University.